Shipping policy

Shipping Policy – Tonsor Pawber Lounge™

Thank you for shopping with Tonsor Pawber Lounge™.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and are not guaranteed.

Shipping Delays

We are not responsible for delays caused by carriers, weather, holidays, or events outside our control.

Lost or Stolen Packages

Tonsor Pawber Lounge™ is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact the shipping carrier directly to file a claim.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees to resend.